Return Policy

CurlUp Return Policy

At CurlUp, we strive to ensure your complete satisfaction with our hairstyling products. If for any reason you are not entirely happy with your purchase, you can return the product within 14 days of receipt.

Return Conditions:

  • The product must be unused and in its original packaging.
  • Proof of purchase is required for all returns.

How to Return:

  1. Contact our customer service team at info@curlup.eu to initiate the return process.
  2. Provide your order number and details of the product you wish to return.
  3. Our team will guide you through the return process and provide you with a return authorization.

Refunds:

  • Once we receive and inspect the returned product, we will process your refund.
  • Refunds will be issued to the original payment method within 7-10 business days.

Shipping Costs:

  • Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact us at info@curlup.eu.